Delivery & Returns


Return Policy Company "Beauty By Nature CC" We provide a refund for any unused products within 14 days from the date of purchase. If there is any fault with the products, you may contact our main office either by phone on +27 (0) 112341522 or via email at

Return Process

 All inquiries are responded to within 2 working days.

  1. Upon approval of your return request or warranty exchange request, our Customer Service Team will provide you with instructions for returning the product.
  2. Please only return items that are in their original packaging. All returns must be accompanied by the original receipt.

*Please note that used products will not be refunded unless found faulty by our quality control department; products bought at shows are non-refundable as they were viewed and tested before purchasing.

Damages upon arrival & Faulty items

Our plates are covered by a blue protective film. It might appear scratched, due to transportation, but don’t worry, it will not affect the performance of the design. In the unfortunate event that it does affect it, please contact our customer service team to organise a replacement.

We guarantee that all of our products are of merchantable quality in accordance with your statutory rights.

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